Online Counseling

Online Counseling Services in Suwanee, GA

Confidential, Convenient Therapy—Wherever You Are in Georgia

At Paraclete Counseling Center in Suwanee, GA, we understand the importance of accessible and flexible therapy. During the pandemic, we transitioned to offering telehealth counseling services and have since continued providing both in-person and online counseling to meet the needs of our clients.

What is Online Therapy (Telehealth Counseling)?

Telehealth counseling—also known as telemental health or virtual counseling—allows you to meet with a licensed therapist using secure video or phone sessions. Just like in-office appointments, you’ll work with a compassionate, experienced counselor to explore your concerns, develop coping strategies, and build emotional resilience.

We use a HIPAA-compliant telehealth platform to ensure your privacy and confidentiality at all times. Sessions are scheduled at convenient times, including evenings and lunch breaks, to fit seamlessly into your life.

Benefits of Online Counseling

There are many reasons why online counseling might be the perfect option for you. Online therapy can be just as effective as in-person counseling—and in many cases, more accessible. Clients across Atlanta and throughout Georgia choose telehealth for its:

  • Convenience: No need to drive to our office, saving you time and reducing stress. You can even attend sessions during lunch breaks or in between busy tasks

  • Continuity: Stay consistent with your care, even when traveling or relocating within Georgia

  • Accessibility: Ideal for individuals in rural areas, those with mobility challenges, or during inclement weather

  • Flexibility: Great for busy parents, caregivers, college students, or professionals

  • Privacy: Attend sessions from a private space in your home, car, or office

  • Safety: Teletherapy supports your health when in-person visits aren’t practical

What Can Virtual Counseling Help With?

Telehealth therapy is effective for addressing a wide range of issues, including:

It can be used as a standalone treatment or in combination with in-person counseling to provide a hybrid approach that best suits your needs.

Frequently Asked Questions About Online Counseling

Here are some common questions we receive about our telehealth services:

  • Yes, telehealth visits are priced the same as in-office visits. Most insurance companies cover video-based telehealth sessions at the same rate as in-person appointments. However, phone sessions are generally not covered by insurance providers. We recommend checking with your insurance company directly to confirm their coverage for telehealth services and any specific requirements.

  • Our practice uses a HIPAA-compliant, encrypted telehealth platform for all video sessions. We recommend that you find a private location where you can speak freely without interruptions and ensure that others cannot overhear your conversation.

  • Our practice uses a secure online credit card processing system through our bank to handle payments. During your first session, your counselor will collect your payment information and enter it into the portal, ensuring your credit card details are encrypted and stored securely for future payments. You will receive an automatic receipt via email after each payment.

  • Yes, you can have a telehealth appointment as long as you're within Georgia. Our telehealth services are available statewide, and all of our therapists are licensed in Georgia. As long as you remain in the state, you can continue your telehealth sessions while traveling. If you travel outside of Georgia, please notify your therapist so we can verify the legal requirements for providing counseling across state lines.

  • Telehealth may feel intimidating to those who don’t have much experience using technology.  Privacy might be a concern for some because of the worry that family members or roommates might overhear a session. These potential barriers can be addressed and overcome with the following tips:

    • Make sure you are in a quiet place where you won’t be disturbed or heard. This may be in a bedroom, home office, basement, a large closet or even in your parked car.

    • If you live with others, choose the place ahead of time and ask others to respect your privacy and not interrupt you.

    • Consider putting a white noise machine, small fan or speaker with music playing outside of the door to the room you will be in so others can’t overhear you.

    • Whether you are using a smartphone, computer or tablet, make sure you have downloaded the app or program you will use in advance to access the telehealth appointment. Check your email in advance to make sure you have the video link. Also make sure the device you are using has a working camera and microphone and is fully charged.

    • Consider using headphones or earbuds to improve sound quality and maintain privacy.

    • If you are self-conscious about your appearance or distracted by seeing yourself on your device’s screen, put a small piece of paper over your image on the screen.

    • Treat your telehealth therapy session as if you are meeting with your therapist in person. Avoid engaging in tasks you wouldn’t normally do if you and your therapist were meeting in their office.

    With the right steps and preparation, teletherapy sessions can be enjoyable and productive, even without an in-person meeting.

Online Therapy in Georgia—Here When You Need It Most

At Paraclete Counseling Center, we believe that therapy should be accessible, flexible, and personalized. Whether you're at home in Suwanee, away on business, or simply prefer virtual support, our online counseling services are designed to meet you where you are.

Our therapists serve clients in Suwanee, Duluth, Buford, Sugar Hill, Johns Creek, and across Georgia.

Start Your Online Counseling Journey Today

You don’t have to face life’s challenges alone. Our caring, experienced therapists are here to walk with you—virtually. Take the first step toward healing, growth, and greater emotional wellness.

Call us or request an appointment online to begin your telehealth journey with Paraclete Counseling Center in Suwanee, GA.