Frequently Asked Questions

  • Therapy is a collaborative process between you and a licensed therapist, designed to help you identify challenges, set goals, and develop effective solutions to improve your emotional well-being. Through therapy, you can:

    • Improve communication and coping skills

    • Build self-esteem and confidence

    • Develop healthier thought patterns and behaviors

    • Manage anxiety, depression, and life stressors

    • Process past trauma and begin healing

    • Strengthen relationships and emotional resilience

    During your sessions, you’ll explore the thoughts, emotions, and behaviors that may be holding you back while learning practical strategies to navigate life’s challenges. If you’re struggling with unresolved trauma, therapy offers a safe, supportive space to process painful experiences, understand their impact, and work toward emotional healing and personal growth. Together, we’ll help you develop healthy coping strategies so you can move forward with renewed strength, confidence, and a more balanced, fulfilling life.

  • In your first session, you’ll meet with your therapist for an assessment. They will ask about your reasons for seeking therapy, the symptoms you’re experiencing, and what you hope to achieve. Your therapist will also take a personal history, including your childhood, relationships, current living situation, and career. Together, you’ll set therapy goals and discuss important details like treatment length, therapeutic approaches, and confidentiality. This is also a great time to ask any questions you may have.

  • A standard session is 50 minutes in length. You can make special arrangements with your counselor for a session that is shorter or longer based on your needs.

  • Some clients choose to have weekly sessions but due to finances, many of our clients come every 2 weeks. You and your therapist can discuss the frequency of sessions when you meet for your first session.

  • All our clinicians have a master's degree in counseling or marriage and family therapy, and have undergone an internship with supervised practice. Our clinicians are Licensed Professional Counselors or Licensed Marriage and Family Therapists. In some cases, our therapists have an associate license, which is a therapist who has completed a master's degree but has not finished all their supervised practice hours. All our associate licensed therapists are under supervision by a fully licensed clinician.

  • Our counselors manage their own appointment schedules. To request a session, you can leave a message at 770-753-0350 (option 2) or click here to send us a message. We’ll respond as soon as possible to discuss your needs and how we can best assist you.

    If you were referred to a specific therapist, we’ll make sure your message is directed to them, and they will contact you directly to arrange an appointment.

  • Our fees range from $120-$175, depending on the therapist’s experience and license. The payment methods we accept are VISA, Mastercard, Discover, debit cards, cash or check. If you have a Flex Spending card or Health Savings Account, we can accept those forms of payments as well.

  • Our counselors are not contracted with any insurance companies; however, we do file claims with many insurance companies if you have out-of-network mental health benefits. As a courtesy to you, we can check your out-of-network benefits prior to your initial appointment.

  • If you can’t afford our full fee, you can request an application for a reduced fee. Our sliding scale is based on your annual salary and the number of dependents (including yourself).

    Please note if we are filing insurance for reimbursement, you cannot qualify for a reduced fee.

    Once we receive a completed Application for Reduced Fee, you will be notified prior to your first appointment if you qualify for a reduced fee amount.

  • No, there is not a charge for additional people in the therapy session.

  • To avoid a charge, please cancel your appointment at least 24 hours in advance. If you miss the 24-hour window, you will be charged the full session fee (not your co-pay, if applicable).

    Please note that insurance does not cover late cancellations or no-shows. Exceptions may be made for illness or emergencies.

  • If you do not wish to have religion or faith in your counseling, please notify your therapist during your first appointment. Since all our counselors are clinically trained, they can meet your counseling needs without religious beliefs being a part of your counseling. Our ethical duty is to meet you at your point of need and understanding. We respect the right of all people to hold to their own belief system and will not force our beliefs on any client.

  • Christian counseling is a therapeutic approach where a counselor integrates Biblical principles and Scripture into your healing journey, if desired. It is based on the belief that God has a process for restoring individuals from brokenness and pain to wholeness and growth. In this process, our trained therapists work alongside you, offering support through spiritual exercises, prayer, and other faith-based tools that you and your counselor agree will best support your healing.

  • Your counselor will perform an assessment in your first session. At that time, you and your counselor will discuss goals for your therapy. The length of therapy will be determined by how long it will take to accomplish your goals. Some people can complete their goals in a matter of weeks. Others have more complex goals and are in therapy for months.

  • No, our clinicians are Master's Level Licensed Professional Counselors and Licensed Marriage and Family Therapists. A psychiatrist or primary care physician, a physician assistant (PA) or a certified nurse practitioner (NP) prescribes medication.

    If you and your counselor feel that medication may be necessary, we can refer you to a medical provider who can prescribe medication.